PRIVACY POLICY

WHAT INFORMATION WE COLLECT AND STORE

When you browse our site, we will collect the following information:

Products viewed: we will use this information to, for example, show you recently viewed products
Location, IP address and browser: we will use this information to estimate taxes and shipping costs
Shipping address: we will ask you to enter your address so that we can, for example, estimate shipping costs before you place your order and ship your order!
We will also use cookies to track the contents of your shopping cart as you browse our site.

When you buy from our store, we will ask you for information including your name, payment and shipping addresses, email, phone, payment or card information and optional account information: username and password. We will use this information for the following purposes:

Sending information about your account and orders
Responding to your requests, including returns and complaints
Processing payments and preventing fraud
Creating an account with our store
Fulfilling legal obligations, such as calculating taxes
Improving the store's offerings
Sending marketing information, if you agree to receive it
If you create an account, we will retain your name, address, email and phone number to be used for future orders.

In general, information is kept as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to continue to keep it. For example, we keep order information for XXX years for tax and accounting purposes. This includes your name, email address and addresses.

We will also store comments and feedback if you choose to write them.

WHO FROM OUR TEAM HAS ACCESS
Members of our team have access to the information you give us. For example, store administrators and staff have access to:

Order details, such as items purchased, order date, shipping address and
Customer information, such as name, email address and billing and shipping information.
Our team has access to this information to handle orders, returns, offer support and occasionally send important information.

WHAT WE SHARE WITH OTHERS
We share information with third parties who help us process orders and provide services, e.g.: analytics services, marketing services, payment gateways.

CONTACT
Any questions about returns, complaints, etc. should be directed to: support@dobrodzieje.online